BOXES NET . COM
Your privacy is highly important to us.
BoxesNet.com collects IP addresses?
Yes we do. We use this to identify your PC and your shopping cart, as well as to help us diagnos
e any problems you may encounter with our server. IP addresses are not linked to any personally
Why BoxesNet.com requests personal information?
We use your name, e-mail address, phone number, mailing address and credit card information t
o process your orders and/or notify you of shipping / delivery information. This information is st
ored in a secure database, and is only available to individuals with proper clearance. To offer our
products and services in the most efficient manner, BoxesNet.com contracts with third party serv
ice partners. These partners provide us with data collection, storage, e-mail/mail support, analysi
s and reporting services and are restricted from using your information in any way, other than to
help us make our site and services more useful to our visitors. Service partners are required to sig
n confidentiality agreements and will abide by BoxesNet.com privacy policies. Additionally, we
may share information with law enforcement agencies or other companies assisting us in fraud pr
evention or investigations. Please also note that in some cases, our distribution partners may coll
ect your information from us for shipping tracking purposes, if applicable.
What is your credit card fraud policy?
In the unlikely event that you experience unauthorized use of your credit card, promptly report th
e fraudulent activity to your credit card company. Under the Fair Credit Billing Act, you are only
liable for the first $50.00 of the fraudulent charges. Please check with your credit card company t
o verify specific terms and conditions.
Will I receive mail from BoxesNet.com?
We only send newsletters and information about our products and services to our customers who
find it useful. You can opt-out of receiving future communications from us by clicking the Conta
ct Us link at the of this page, and requesting that your email address or physical address is not us
ed for this purpose.
Is it safe to shop online?
Today, the Internet is actually the safest way of doing business with your credit card. We have m
ade it safer to use your credit card on our site than it is to use it in more traditional ways, such as
in retail stores or restaurants.
What is SSL and how does it help protect my privacy?
We use Secure Socket Layer (SSL) technology for mutual authentication, data encryption and da
ta integrity- all to help ensure secure transactions for our customers. SSL is the industry standard
security protocol to encode sensitive information, such as your credit card number. SSL creates a
shared digital key, which only lets the sender and the receiver of the transmission scramble or un
scramble information. To everyone else, even the servers relaying the message, the SSL transmis
sion is indecipherable. SSL encryption can only be broken by intercepting the encrypted message
, recording it, and using a computer to try every possible combination until the key is cracked. M
ost keys range from 40 to 1,024 digits long...as you can imagine, the number of possible combina
tions can be into the billions and beyond! SSL deals with data encryption during transmission, no
What about Encryption?
Encryption is based on the mathematical scrambling and unscrambling of messages. The type of
encryption we use assigns two keys - one is a public key and one is a private key. When you sen
d us a message, you use our public key to encrypt your message. Once we receive your encrypte
d message, we use the private key to decode it. The same key cannot both encrypt and decrypt in
formation. So, information encrypted using the private key can only be decrypted using the publi
c key, and vice versa- ensuring the security of your information.
What are Secure Sites?
Before completing any transaction on a website, you should make sure it is a Secure Site. Being
on a Secure Site means you are connected under the cloak of SSL security. You can tell if you ar
e on a Secure Site if you see a padlock or key somewhere along the bottom of your browser's win
dow or in the address bar above. If the lock is closed or if the key is unbroken, you are dealing w
ith a Secure Site.
What are cookies and how do they affect my privacy?
Simply put, a "cookie" is a small file that serves as an identifier stored on your machine. Althoug
stance, when you are ready to purchase an item, a cookie allows our site to "remember" you have
added the item to your shopping cart.
BoxesNet.com contracts with third party service partners to provide us with data collection, stora
ge and reporting services. Under no circumstances are these partners permitted to use your infor
mation in any manner, other than to help us make our site more useful and efficient for our visito
rs. Service partners are required to sign confidentiality agreements and will abide by BoxesNet.c
om's privacy policies.
What if I still do not feel my online transaction is secure?
We will be happy to assist you with your purchase over the phone at 1 800-659-5968
Our site may contain links to other sites, BOXESNET.COM is not responsible for the privacy pr
actices or the content of such websites. If you have any additional questions about our privacy pr
actices, please contact sales@BoxesNet.com